Contact us
One inbox, read by the people who write the pages. There is no ticket number, no chat widget and no phone queue — you write, a person reads it, and the reply comes back inside two working days. Weekday mornings Eastern Time are the fastest; anything sent on a Friday evening is answered Monday.
Write to us about this
- A specification we did not answer. Pocket depth against your mattress, the fill of a comforter, what a gauze blanket actually weighs, whether a 30-inch bed fits the dog you have rather than the breed on the label.
- Something here is wrong. A price, a size, a colour name, a stock status. Say which page and we check it against the source and correct it — corrections are the most useful mail we get, not a complaint.
- Two products and no way to choose. Tell us the bed, the room or the animal and we will say which one we would take and why, including when the answer is neither.
- Press, partnership and wholesale. These reach the same inbox and are read first.
This has to go to the retailer instead
Anything about an order that already exists. Where the parcel is, sending it back, getting the money back, a torn seam on arrival, a warranty claim. We take no payment, hold no stock, ship nothing, and cannot see your account or your order at all — so the fastest route is your order history on the retailer’s site, where somebody can actually act on it. Writing to us first only adds a day.
Details
| Site | love-s-cabin.com |
|---|---|
| What it is | An independent catalogue of the Love’s cabin bedding and pet range |
| [email protected] | |
| Hours | Monday – Friday, 9:00 AM – 6:00 PM ET |
| Market | United States |
| Reply time | Within 2 business days |
| What we cannot access | Orders, payments, deliveries, returns |